Connect your Outlook Account | Alice
Overview
Integrating your Outlook account with Alice centralises your communications, allowing for efficient email management and enhanced productivity. This guide provides step-by-step instructions to connect your Outlook account to Alice.
Step-by-Step Instructions
1. Open the Integrations Page
- Go to Settings → Integrations in Alice.
2. Select Outlook Integration
- Click the Add + button under Outlook.
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Click Connect Outlook.
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A pop-up window will appear for account authentication. Log in to your Outlook account.
3. Authenticate Your Account
- Grant the required permissions for Alice to access your inbox.
4. Verify Connection
- Once the integration is successful, your Outlook account will display a Connected status on your Alice Dashboard.
Troubleshooting
- Authentication Errors: If you encounter issues during the Outlook authentication process, such as the inability to reach
sts.microsoftonline.com, ensure that your internet connection is stable and that there are no firewall restrictions preventing access to Microsoft services. You may also want to clear your browser’s cache and cookies or try again later.
Need Further Help?
For further assistance, please contact your Customer Success Manager or use the support chat where we’ll be happy to help you.